FAQs
SEO and Digital Marketing FAQs
Straight answers to the questions Cumbrian businesses ask me most. Choose a topic to jump straight to it.
SEO Services FAQs
See my SEO servicesHow much does SEO cost?
Every business is different, so I price each project individually after a free, no-obligation chat. To give you an idea, a small one-off job for a local business starts from £500 plus VAT. For larger e-commerce businesses that need ongoing work, I charge a monthly fee, which we agree together before any work starts. Either way, you’ll know the exact price up front, with no hidden extras.
Do I need to sign a contract for six months or more?
No. I don’t tie anyone into long contracts. If we work together on a monthly basis, it’s a rolling monthly agreement, so you stay because the work is paying off, not because you’re locked in. If your business needs a formal contract, I’m happy to provide one.
How long does SEO take to work?
It depends on your website, your competitors and how much work is needed. Some improvements, such as fixing technical issues or optimising your Google Business Profile, can make a difference within a few weeks. For competitive searches, most businesses see steady progress over three to six months, with results building over time. I’ll be honest with you from the start about what’s realistic, and I’ll keep you updated on progress along the way.
Do you do the SEO work yourself?
Yes. I’m an independent SEO consultant, not an agency, so I do every bit of the work on your website myself. Nothing is handed off to junior staff or outsourced. You deal directly with me from start to finish, so you always know who’s working on your business and you get a straight answer when you have a question.
Got more questions? Ask me directly and I will give you a straight answer.
Get in touchEmail Marketing FAQs
See my email marketing serviceCan you work with our existing email provider?
Yes, of course. If you use Mailchimp, Klaviyo, Brevo, Constant Contact or something else, I’m happy to work with the platform you already have, so there’s no need to move your contacts or learn a new system. If you don’t have one yet, I can recommend one that suits your business and budget.
Can you help integrate our email system with our website?
Yes, of course. I can connect your email platform to your website so new subscribers are added automatically. That covers sign-up forms, pop-ups, checkout opt-ins for online shops, and welcome emails that go out the moment someone joins. Everything is tested to make sure it works properly and stays GDPR-friendly.
Can you help us with regular marketing emails?
Yes, of course. I can plan, write, design and send your regular emails, from monthly newsletters to seasonal offers and product launches. I’ll keep them on-brand and focused on getting your customers to take action, and I’ll report back on opens and clicks so we can keep improving the results.
Got more questions? Ask me directly and I will give you a straight answer.
Get in touchWeb Design FAQs
See my web designer serviceHow much does a new website cost?
In the interest of transparency, a simple website for a local business starts from £500 plus VAT. Larger sites, online shops or projects with custom features cost more, depending on what you need. I’ll give you a clear, fixed quote up front, so there are no surprises.
Will my website be mobile-friendly?
Yes. Every website I build is designed for mobile first, so it looks great and works smoothly on phones, tablets and desktops. Most of your visitors will probably find you on their phone, so I make sure buttons are easy to tap, text is easy to read and pages load quickly.
Will my website be AI and agentic AI friendly?
Yes. More people now find businesses through AI tools like ChatGPT, Gemini and Google’s AI Overviews, and AI agents increasingly browse websites on people’s behalf. I build your site with clean code, clear structure and structured data, so search engines, AI tools and agents can easily read and understand your business and recommend it.
Will my website be built with SEO in mind?
Yes. As an SEO consultant, I build every website with search in mind from day one. That means fast loading pages, a clear page structure, properly set up titles and meta descriptions, structured data and content written around what your customers are searching for. Your new site launches ready to be found, rather than needing SEO fixes later.
Do you offer hosting and ongoing maintenance?
Yes. I offer fast, secure website hosting and ongoing maintenance, so you don’t have to worry about the technical side. That includes regular updates, security checks, backups and help when you need changes made. You’re also welcome to use your own hosting if you prefer.
Can you redesign my existing website without losing my Google rankings?
Yes. Before I change anything, I record your existing pages, rankings and traffic. I then keep your best content, set up redirects from old URLs to new ones and check everything in Google Search Console after launch. This protects the rankings you’ve already earned and gives your new site the best chance to improve on them.
Who owns the website once it's built?
You do. Once your website is finished and paid for, it belongs to you, including the design, content and domain name. You’re never locked in, and if you ever decide to move it elsewhere, I’ll help you do that.
Got more questions? Ask me directly and I will give you a straight answer.
Get in touchAI Automation FAQs
See my AI automation serviceWhat kind of jobs can AI automation handle?
AI automation is ideal for the repetitive, time-consuming jobs that eat into your day. That includes replying to common enquiries, sorting and prioritising emails, updating customer records, booking appointments, writing first drafts of content and pulling together reports. I look at how your business runs and find the tasks where automation will save you the most time, so you can focus on the work that needs you.
Do I need any technical knowledge to use it?
No. I set everything up for you, connect it to the tools you already use and test it properly before it goes live. I then show you how it works in plain English, and I am on hand if you need any changes or help later on. You get the time savings without having to become a tech expert.
Got more questions? Ask me directly and I will give you a straight answer.
Get in touchWebsite Hosting FAQs
See my website hosting serviceCan you move my existing website to your hosting?
Yes. I’ll move your website across for you and take care of the technical side, including your files, database, email settings and domain. I plan each move carefully to keep downtime to a minimum, then check everything is working properly once it’s live. You won’t need to do anything technical yourself.
Is my website backed up?
Yes. Websites on my hosting are backed up automatically on a regular basis, so if something goes wrong, your site can be restored quickly. Backups are stored safely away from your website, which gives you peace of mind that your content, images and data are protected.
Got more questions? Ask me directly and I will give you a straight answer.
Get in touchWebsite Maintenance FAQs
See my website maintenance serviceWhat does website maintenance include?
Website maintenance keeps your site secure, fast and working properly. It includes updating WordPress, your theme and plugins, regular backups, security monitoring, uptime checks and fixing any issues that come up. I can also make small content changes for you, so your website stays up to date without you having to touch it.
Do I need maintenance if my website is new?
Yes. Even a brand new website needs regular updates, because WordPress, themes and plugins release fixes and security patches all the time. Keeping on top of these from day one protects your site from hackers, prevents things from breaking and keeps it running at its best, which also helps your SEO.
Got more questions? Ask me directly and I will give you a straight answer.
Get in touch